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The Emotional Labor of Being the Boss

What I tell new managers who say they feel like ‘babysitters’ or ‘shrinks’

Credit: Compassionate Eye Foundation/Steven Errico/Getty Images

ight now, many leaders are struggling with the emotional labor of being the boss. If you’re a manager, the people on your team might well be going through wrenching grief, fear, anxiety, or many other kinds of distress — and you may be, too. Showing compassion is real work…