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Three Words You Need for Your Next Hard Conversation

Oops. Ouch. Whoa.

Photo: Thomas Barwick/Getty Images

When I’m catching up with an old friend, or ranting to a work buddy, I don’t think much about conversational structure. But some conversations aren’t so easy. In those tougher discussions, it can help to lay out some rules ahead of time, as awkward as that might feel at first.

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Annaliese Griffin

Annaliese Griffin

Annaliese Griffin is a writer and editor who most recently led the Quartz Daily Obsession, an award-winning newsletter. She lives in Vermont with her family.