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A publication from Medium on personal development.


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When I let small talk with strangers spiral into something deeper, it became a book about memorable interactions. Here’s what I learned.

Photo: Getty Images / janiecbros

The best conversations crack us open. They leave us tender and reeling, alive again with possibility, mesmerized by the uncanny nature of things. When you really “get there” with someone, you reach what my friend once referred to as the wilderness. You may not know where you are anymore, but you know it’s a place of mystery and beauty. You know you want to keep going. I felt this most acutely a few years ago when I kept having unexpected interactions with strangers. I wrote a book about those experiences — No One You Know, which is very much a…


A guide to navigating the sometimes-confusing rules of tipping, including when to do it and how much to give

Photo by Sam Truong Dan on Unsplash

I’m not proud to say that I’ve never been great at tipping.

I’m not stingy, exactly; I do fine in situations where tipping is baked into the payment process, like signing a restaurant bill or adding gratuity to a delivery order I place on my phone. But put me in one of the less obvious scenarios — a furniture delivery person, a plumber, a hotel concierge, the person ringing up a takeout order — and more often than not, I’ll be covertly typing “tipping etiquette” into my phone with one hand while fumbling around for cash with the other.



A publication from Medium on personal development.

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