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Productivity Culture Has an Empathy Problem

Consider who has the luxury of delegating

A photo of a woman working on her laptop on her living room floor with a stack of papers.
Photo: JGI/Jamie Grill/Getty Images

A few months ago, the day before I was supposed to interview a productivity expert for a story, I realized he had never confirmed the time. I fired off an email and then spent a couple stressful hours waiting for him to reply, scrambling to move around my calendar and reschedule other interviews so I could stay flexible…

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