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In a Healthy Company Culture, It’s Okay to Vent in Private

At the troubled luggage startup Away, private messaging and group chats were effectively banned

A woman throws her arm up in frustration as she stares at her laptop.
Photo: FG Trade/E+/Getty Images

OOne detail still haunts me from that explosive report on workplace dysfunction at the luggage company Away that the Verge published last month: Private messaging, for all intents and purposes, was banned at…

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