In a Healthy Company Culture, It’s Okay to Vent in Private

At the troubled luggage startup Away, private messaging and group chats were effectively banned

Leah Fessler
Forge
Published in
5 min readJan 20, 2020

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A woman throws her arm up in frustration as she stares at her laptop.
Photo: FG Trade/E+/Getty Images

OOne detail still haunts me from that explosive report on workplace dysfunction at the luggage company Away that the Verge published last month: Private messaging, for all intents and purposes, was banned at…

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Leah Fessler
Forge

Investor at NextView Ventures. Journalist. Thinking about gender, equality, and pugs. Formerly at Chief, Quartz, Slow, Bridgewater Associates, Middlebury.