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How to Be an Effective Boss If You Hate Conflict

Teams can get tense when you try too hard to be liked or don’t listen enough

Illustration: Simo Liu

Jessica Powell, the former Google vice president who wrote The Big Disruption and told you how to quit your job, is here to answer your common but tricky work questions. Check back every other week for more management advice with a tech inflection.

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Jessica Powell

Jessica Powell

Technophile, technophobe. Music software start-up founder. Former Google VP. Author, The Big Disruption. Fan of shochu, chocolate, and the absurd.