Unmute Your Mic on Zoom for Better Conversations
An ‘open mic’ approach can encourage greater engagement
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On a recent Zoom call, Bridget Fahrland and two colleagues kept their microphones on, allowing the sounds of home life to filter in. One colleague’s son popped into the frame. Another repeatedly shushed her boomer parents who were chatting nearby. Fahrland’s seven-year-old melted down when…